Resident Technician

Role Purpose:

 The Resident Technician is responsible for carrying out preventive, corrective, and breakdown maintenance activities for building systems and equipment at the assigned site. The role ensures smooth operation of MEP systems, timely response to customer complaints, and compliance with safety and quality standards to maintain client satisfaction.

Key Task and Responsibilities:

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• Perform routine preventive and reactive maintenance of building MEP systems.
• Attend and resolve maintenance complaints within the agreed response time.
• Carry out troubleshooting and repair of electrical, HVAC, plumbing, and civil-related issues as per competency.
• Monitor the performance of equipment and report abnormalities to the supervisor.
• Conduct daily inspections of critical systems and maintain records.
• Ensure all maintenance works are completed safely and in compliance with company procedures.
• Coordinate with subcontractors and service providers when required.
• Update maintenance logs, work orders, and service reports.
• Maintain tools, equipment, and spare parts in good condition.
• Support emergency maintenance activities and after-hours call-outs when required.
• Ensure housekeeping standards are maintained in plant rooms and work areas.
• Follow HSE regulations and wear appropriate PPE at all times.

Experience, Knowledge and Skills:

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• Minimum 3-5 years of experience in Facilities Management, Building Maintenance, or MEP Maintenance.
• Good knowledge of HVAC, Electrical, Plumbing, and Civil maintenance activities.
• Ability to diagnose and rectify maintenance issues independently.
• Familiarity with preventive maintenance schedules and CAFM/helpdesk systems.
• Knowledge of safety procedures and risk assessment requirements.
• Ability to read technical drawings and equipment manuals.
• Good communication and customer service skills.
• Physically fit and capable of working in various site conditions.