Facility Supervisor

Role Purpose:

The job holder will be primarily responsible for coordinating & assisting Tradesman/workers for carrying out periodic site/maintenance work progress in all day-to-day activities, ensuring all technical works in accordance with specification and project management manual. First line manager of staff from all disciplines employed on contracts.

Key Task and Responsibilities:

• The preparation of short-term working programmes in terms of labour, plant and timescale, for the labour.
• Liaise with contractors and tenants on maintenance works.
• Follow up on actions taken for these works’ orders, tenants’ complaints, and requests.
• Ensure technicians are executing their works in accordance with their job descriptions.
• Response to emergencies and breakdowns
• Ensure that the work is done to the requirements and standards of KFM, in accordance with the policies and standard operating procedures of the company.
• Effectively communicate between Project Management and Workforce
• Ensuring that all the technical reports, files and records are complies accurately and promptly and submitted to the superintendent as required.
• Ensure fire, life safety systems are operational.

Daily Operations Management: Ensure there is a consistent drive for innovative approach in product delivery and services to both internal and external customers. Evaluating sub-ordinates and making recommendations / comments to the AFM/ FM/SFM. Perform technician’s tools audit when and where required.

Resource Management: Manage and allocate resources, including personnel, equipment, and supplies, to ensure optimal use. Ensure that the consumables/materials are available in the site stores for maintenance. Preparation and maintenance of accurate registers for materials.

Safety & Compliance: Responsible for safety of the site technicians, equipment, and machineries. Ensure compliance with all safety regulations and company policies. Participate in Emergency Evacuation procedures.

Facility Maintenance: Conduct QHSE inspections (L10) regularly in line with the QHSE plan. Ensure all QHSE inspection and audit reporting is done in the agreed timeframe. Maintenance of site working practices in accordance with the Company’s QHSE plan.

Customer Satisfaction: Direct liaison with the Client, or Clients’ Representative wherever necessary. Maintain a high level of customer satisfaction through effective communication and problem-solving.

Quality Assurance: Reporting, processing any identifying deficiencies or concerns during any phase of the project, in accordance with company quality procedures.

Experience, Knowledge and Skills:

• Diploma/ITI with 8 years’ Experience in FM field.
• IOSH Supervising Safely or Equivalent
• At least 4 years’ experience in Supervisory role.
• Good Knowledge in all elements of FM services both Hard and Soft.
• Fluency in English, Additional Language is a plus.
• Computer knowledge is a must.